Speaking Engagements: Roger Walker is available to speak at your conference or meeting.   Roger has extensive experience addressing groups as a workshop leader, a keynote speaker and to conduct training sessions.  His audiences have ranged from small groups to several hundreds, from sales personnel to executives.  Example Subjects:  A short list of potential subjects regarding the evolution of customer relationships and its impact on sales and profitability includes but is not limited to the following: A shift in sales perspective can produce improved results! Is the customer really always right and are they always the right customer? Why aren’t good products and/or services enough for my customers? Customer Centric Concepts – the missing link in Customer Relationship Management Executive Track - Loyalty - Customer/ Employee/Investor - how do I develop it? Subjects can be customized for your event…  Testimonials:   “Roger is a strong speaker who prepares well and then engages his audience with energy and passion to move with him on his chosen topic.  He knows how to relate with audiences large and small and his style is quite effective in communicating a message."                             John Suzukida                                              Sr. Vice President Marketing & Strategy Trane, Global Commercial Business     “Roger Walker is a true professional with years of experience.   He is a master at sharing this experience; experience that can be turned into success."                                                                  Gene Smithart, P.E. Vice President Sales and Marketing       Danfoss Turbocor Compressors Inc.      “Roger is a very dynamic speaker and presenter. He is very well prepared and captivates the listening audience in how he relates to them. He knows the make up of the audience ahead of time and then builds his presentation for that audience. He is articulate, ads humor and makes the presentation entertaining and pertinent for the audience."                                      Rev. Lawrence Bates Pastor  Evangel Temple Assembly of God Church     “Roger is an engaging professional speaker.  His “customer focus" message is apparent not only in his material, but also in the manner in which he presents.  He asks appropriate questions of the participants, listens well and tailors his message to the needs of the specific audience."                                                                                      Jay Althof Vice President, Outdoor Air Products Division Greenheck Fan Corporation     “Roger’s approach and enthusiastic and motivating speaking skills are so helpful that even fiercely independent sales executives become open to his insights and are willing to consider his suggestions. I strongly recommend Roger to any company wanting to expand its strategic accounts program."                                                     Roberto Canizares President, International MSA World Headquarters      "Roger Walker’s speech on loyalty and Customer Centric Concepts was delightful, innovative and a very practical tool forthose who seek stimulating ideas on how to be successful in commerce or in one’s everyday live.  A must for anyone who desires long term business or personal relationships on a win-win basis.  The competition will be left scratching their heads.  It could save you many painful mistakes and shave years off of your learning curve.  Hear him." Jim Wootton Interclub Chair, Kiwanis Club of German Village, Columbus, Ohio   Speaking Experience: Executive level managers meetings Lead workshops for national sales seminars, Strategic Partners Seminars Keynote and kick-off speaker for numerous National Accounts seminars Workshop Leader for Trane’s National/Global Account Seminars Addressed the management teams on sales growth planning for the top 25% of sales offices of a Fortune 100 Company. Addressed European Distribution Leaders for a global corporation Conducted numerous National Accounts University training sessions Contractors Association, San Francisco, CA Speaker and lead workshops at SPECS Conferences, (Store Planning, Equipment, Construction Services Seminars) sponsored by Chain Store Age Executive Magazine Lifeline of Ohio Organ Procurement Organization – facilitated numerous meetings to re-evaluate employee perception, address organizational issues and speak to families of organ donors, nursing and counselor organizations.  Church and community organizations      Contact Roger to discuss his availability to speak at your event.   Walker Consulting LLC – rwalker@WalkerConsultingLLC.com Office: 614.519.5412 – Fax: 614.388.5566