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Successes:
“The application of Customer Centric Concepts, learned while working with Roger Walker, has afforded our recently acquired company the ability to grow sales nearly 15 fold in 4 years. By internalizing these basic principles our sales force has demonstrated the ability not only to discover our customer’s wants and needs through the daily noise of business, but to execute upon them – turning reluctant prospects into valuable clients."
Christopher D. Gilmore, President
Godfrey & Wing Inc.
“Utilizing Customer Centric Concepts is a force multiplier! Used properly, to support the sales effort not supplant it, the process helps direct the sales team to the areas of greatest opportunity and the customers’ areas of greatest pain. It keeps us in constant communication with one another and gives us common ground and guidelines to refer back to if we should ever get off track. Through the application of Customer Centric Concepts sales for our best customer grew six-fold."
Anton Mogilevsky, Manager, National Accounts
Portland Trane
"Roger has extensive hands on leadership experience in the development and running of a national accounts program in North America that grew to become the model for a $400 million activity of global accounts business. His customer approach, process design capability and leadership and people skills made him a very successful change agent to a fiercely independent sales management culture. His counseling approach and enthusiastic and motivating speaking skills are so helpful that even fiercely independent sales executives become open to his insights and are willing to consider his suggestions. I strongly recommend Roger to any company wanting to expand its strategic accounts program."
Roberto Cañizares, President, International
MSA World Headquarters
“Our supplier’s offering of a process by which they could improve support, help resolve our problems and reduce our cost of business far outweighed the importance of their produce, price and features."
Major Fast Food Company
Contact Walker Consulting LLC for additional success stories or references.
Walker Consulting LLC
614.519.5412
info@WalkerConsultingLLC.com
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